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Want the best results out of your employees? Then be nice to them...


Research from Binghamton University, State University at New York finds that showing compassion to subordinates almost always pays off, especially when combined with the enforcement of clear goals and benchmarks.

They surveyed nearly 1,000 members of the Taiwanese military and almost 200 adults working full-time in the United States, and looked at the subordinate performance that resulted from three different leadership styles:

• Authoritarianism-dominant leadership: Leaders who assert absolute authority and control, focused mostly on completing tasks at all costs with little consideration of the well-being of subordinates

• Benevolence-dominant leadership: Leaders whose primary concern is the personal or familial well-being of subordinates. These leaders want followers to feel supported and have strong social ties.

• Classical paternalistic leadership: A leadership style that combines both authoritarianism and benevolence, with a strong focus on both task completion and the well-being of subordinates.

The researchers found that authoritarianism-dominant leadership almost always had negative results on job performance, while benevolence-dominant leadership almost always had a positive impact on job performance. In other words, showing no compassion to your employees doesn’t bode well for their job performance, while showing compassion motivated them to be better workers.

They also found that classical paternalistic leadership, which combines both benevolence and authoritarianism, had just as strong an effect on subordinate performance as benevolent-dominant leadership. Tsai said the reason for this phenomenon may extend all the way back to childhood.

Because of the difference in work cultures between U.S. employees and members of the Taiwanese military, researchers were surprised that the results were consistent across both groups.



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