In the dusty lanes of a small village in Bihar, 19-year-old Ramvati was once branded an ‘untouchable’. Women would step back when she approached the well. Even her shadow was considered inauspicious. But after completing her graduation and learning English, that same Ramvati now sits in a call centre in Gurugram, speaking across continents to customers. Here, no one asks her caste. Her worth is measured by her clarity of speech, politeness, and dedication to her work.
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